Current setup:

• BizTalk Server 2016
• Azure DevOps On-premise Build Agent

Error Message:

Error executing ICE action ‘ICE01’. The most common cause of this kind of ICE failure is an incorrectly registered scripting engine. See http://wix.sourceforge.net/faq.html#Error217 for details and how to solve this problem. The following string format was not expected by the external UI message logger: “The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance

Solution:

Change the Log On As of VSTS Agent to Local System Account

1. Run services.msc
2. Look for the VSTS Agent Service
3. On Tab change the Log On from Network Service to Local System account